Precious Metals Backoffice SaaS for Novem

Precious Metals Operations Platform

Problem:

Novem needed to modernize their backoffice operations to:

1. Digitally transform manual processes
2. Improve customer relationship management
3. Enhance inventory tracking accuracy
4. Streamline compliance reporting

Solution:

End to end development of a custom SaaS platform featuring:

• Order Management:
  • Order managment and processing
  • Workflow customizations
• Sales Hub:
  • Customer lifecycle tracking
  • Customer data history
  • Document storage via AWS S3
• Customer Facing Solutions:
  • Customer Dashboard where customers can see:
    • Customers Contracts and reccuring payments
    • Their Token balances on different wallets
• Bank API Integration:
  • Real-time transaction monitoring
  • Multi-bank support
  • Reconciliation engine
• Backoffice API
  • API endpoints for different partners and applications
• Monitoring
  • Ressource and Log Monitoring (Sentry)

Impact:

• Fast Sales processes and closing times
• Reduction in manual data entry errors
• Efficient and fast order processing
• Time Saving in compliance processses

Key Innovations:

• Cloud deployment and monitoring
• Role-based access controls
• API

Technologies

Backend Technologies:

• Rails
• PostgreSQL (database)
• Puma (application server)
• Redis (for Action Cable)
• Sidekiq (background processing)
• Sidekiq-cron (scheduled jobs)
• Devise (authentication)
• Pundit (authorization)
• CarrierWave (file uploads)
• Ransack (search)
• Sentry (error tracking)
• PaperTrail (audit logging)
• RSpec (testing)
• Rubocop (code quality)
• Webmock, VCR (test mocking)
• PDFKit, (creat pdfs),
• i18n (multi language support),
• money-rails, girocode (currency management)

Frontend Technologies:

• Webpacker
• Bootstrap
• Web3.js
• Tailwind
• Action Cable

APIs & External Services:

• AWS, Heroku
• SendGrid (email)
• reCAPTCHA
• FreeFinance (bank integration)
• Open Exchange Rates (currency conversion)

Contact us for your software project.